Omnichannel support
Run customer-facing agents across voice, chat, and email from one platform.
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Enterprise AI support agents that resolve complex customer conversations across chat, voice, and email while improving from real outcomes.
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Run customer-facing agents across voice, chat, and email from one platform.
Build multimodal agents with policies, knowledge, and tools in a visual workspace.
Move from a metric to the underlying conversations to understand what happened.
Operate workflows in browser-based systems and from the CLI, even when APIs are unavailable.
Resolve routine and complex support requests while keeping human teams focused on exceptions.
Handle orders, billing, accounts, and subscriptions with policy-aware agents.
Automate inbound conversations and callbacks with agents that can take action during the call.
Giga builds AI support agents that can take action across voice, chat, and email. Teams configure policies, knowledge, and tools in an agent canvas, then inspect real conversations to understand outcomes and improve the workflow.
It is built for customer operations that need more than scripted answers: agents can handle orders, billing, accounts, and subscriptions, follow up when needed, and route improvements back into the system.
