Evoriqa
Evoriqa is a customer-service platform for small businesses and agencies. It trains an AI agent on a company's website and documents, then makes that agent available to answer questions, capture leads, book appointments, and hand off to a human when needed.
Core capabilities
- Knowledge-base-grounded answers across chat and email
- Lead capture and appointment booking
- Human handoff for questions that need judgment
- Shadow mode for approving drafts before automation
- White-label agency workflows with customer-owned branding and billing
Keep a source-of-truth knowledge base, escalation policy, and review queue. An agent should not invent policies, refunds, availability, or guarantees.
